I Could No Longer Do It Alone

What To Ask Before You Hire A Carpet Cleaner

by Warren Brown

Regular carpet cleaning removes the obvious stains as well as the invisible dust mites and allergens. If it's time for a carpet refreshing, look past the first coupon to arrive in the mail. Quality and results don't always go hand-in-hand with deep discounts. Knowing the right questions to ask will help you narrow down the list of local carpet cleaners.

What kind of equipment do you use?

Find out if the company uses the standard upright carpet cleaners you could rent at any store or the truck-mounted vacuum with a hose transporting water to an attached tank. The most common professional carpet cleaning method is the "hot water extraction," often known as "steam cleaning." If your rooms to be vacuumed are close enough to the driveway, the best choice is a truck-mounted vacuum because it can extract more water than the upright cleaners. 

Other professional carpet cleaners may use the "very low moisture" (VLM) carpet-cleaning method as it is less time consuming and labor intensive. In this case, they will sprinkle a biodegradable cleaning agent over the floor and scrub it with a rotating brush machine. 

Do I need to do any prep work?

Not all vacuum services request a light vacuuming beforehand, but some require it. Make sure to clarify this requirement before the scheduled appointment. Many crews will move smaller pieces of furniture for you but hesitate to move larger items like pianos and beds.

Can I walk on the carpet afterwards?

Most of the water is removed by the vacuum, so it is safe to walk across barefoot afterwards. However, if the cleaning crew uses a higher concentration of cleaning agent, it can sometimes attract dirt faster. Make sure to clarify what method they used.

How long does it take to clean each room?

One room can take 20 to 30 minutes, depending on what furniture needs to be removed and what stains need extra treatment. Generally, carpet cleaners assume one room is up to 300 square feet, so an open great room may count as two rooms.

How long will it take to dry?

This partially depends on the weather and humidity. Drying time can vary anywhere between 8 and 24 hours, so allow plenty of time before company arrives. You can speed up the process by adding fans, outdoor ventilation or air conditioning.

Choosing a reputable carpet cleaner to take care of your floors is just as important as getting regular check-ups on your car. Don't be blinded by amazing deals that seem impractical – look for quality, credibility and professionalism. Keep your floors looking pristine with routine maintenance and care from a qualified professional.

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